| Type |
Member |
Date |
Order ID |
S/B |
|
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| Neutral | BLUSER_122182 (1) | Apr 16, 2009 | 1217531 | Seller | | I don't receive my goods. What time I will receive it ? |
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| Neutral | BLUSER_152215 (147) | Apr 13, 2009 | 1267585 | Seller | | quick fast shipment. many new pieces have debries/carpet fur/smudges/scratches |
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| Neutral | riplego (62) | Apr 3, 2009 | 1198566 | Seller | | strange experience - parts were fine, customer service was cryptic and strained |
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| Neutral | lego4me (1864) | Mar 29, 2009 | 1247413 | Seller | | Some qty. are wrong and part of bricks to be used. |
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| Neutral | bb130378 (34) | Mar 17, 2009 | 1224731 | Seller | | Minifig received in mint condition, but other bricks appeared to be used... |
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| Neutral | BLUSER_96123 (862) | Mar 4, 2009 | 1228235 | Seller | | All lots in 1 bag. Received 2nd invoice AFTER I received lego? Hellooo? |
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| Neutral | OGEL646 (51) | Feb 20, 2009 | 1218017 | Seller | | some new parts look as used |
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| Neutral | Legohaulic (1355) | Feb 14, 2009 | 1212228 | Seller | | Great service. New parts arrived scratched. Refunded $ for scratched parts. |
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| Neutral | BLUSER_120493 (10) | Feb 6, 2009 | 1191113 | Seller | | very slow to fill order, but kept in touch & order did arrive in good shape |
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| Neutral | bb143900 (57) | Feb 3, 2009 | 1197719 | Seller | | Fast Shiping but all minifigs in the same bag fritction between them seemed used |
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| Neutral | BLUSER_20496 (58) | Dec 22, 2008 | 1082753 | Seller | | Minor issues, not resolved |
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| Neutral | bb965 (359) | Dec 20, 2008 | 1155463 | Seller | | Fast shipping, good packaging but significant errors in order |
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| Neutral | darion_blade (3107) | Dec 15, 2008 | 1092965 | Seller | | Never received Batch #2 items. Messaged but no reply. Work on communication! |
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| Neutral | Nash (112) | Nov 25, 2008 | 1114876 | Seller | | many parts worse than described, missing parts, coupon for missing piece(s) |
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| Neutral | tech_minded (247) | Nov 13, 2008 | 1038768 | Seller | | Many errors. Most resolved, but took 4 months. |
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| Neutral | BLUSER_132267 (36) | Nov 12, 2008 | 1121881 | Seller | | Never received order-had to contact them to send it out. Good resolution though |
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| Neutral | bb76155 (1621) | Nov 6, 2008 | 1101769 | Seller | Damaged in shipping due to packing, resolved, but slow process
Reply: agreed, was our fault. Working on getting better at the postal demo jobs! |
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| Neutral | Andrew87 (362) | Nov 4, 2008 | 1092287 | Seller | | $330+ order, 5000 pieces all mixed up in 3 gallon size bags. Rather annoying. |
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| Neutral | bb27710 (100) | Oct 30, 2008 | 1122672 | Seller | I didn't appreciate that the bricks were loose in the bubble mailer. At all.
Reply: Thanks, we will look into this ASAP. We fixed that problem a long time ago! |
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| Neutral | nitsi (335) | Oct 21, 2008 | 1087414 | Seller | Sent order with about 1/3 missing, took many weeks to get a refund.
Reply: Thanks for the feedback, that problem has been resolved. |
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| Neutral | dannogo (1583) | Oct 15, 2008 | 1097021 | Seller | Neutral only b/c of time spent returning overscratched parts; excellent service!
Reply: Thanks, we continue to work on problem resolves. |
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| Neutral | maria_hohn (32) | Oct 14, 2008 | 1095772 | Seller | Initial shipment fast but incomplete. Problem resolution took 2 weeks, 4 emails.
Reply: Thanks for the feedback, that problem was resolved. |
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| Neutral | RonBhare (155) | Sep 29, 2008 | 1100593 | Seller | Replacemnt parts for shortage. Had to place order ( N/C)to obtain, odd way !
Reply: Getting better, thanks for the feedback. Helped us to resolve the problem |
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| Neutral | RonBhare (155) | Sep 29, 2008 | 1071585 | Seller | Very slow. O. 8/22 R.9/21. Shortage resolved 9/29. 38 days to complete.
Reply: Getting better, thanks for the feedback. Helped us to resolve the problem |
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| Neutral | dookieb692 (32) | Sep 29, 2008 | 1090591 | Seller | Bad on emails... Order not correct still haven't heard back from that.
Reply: Getting better on the emails, orders have been resolved. |
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| Neutral | Valter1966 (435) | Sep 26, 2008 | 1001739 | Seller | i have received only 1 pcs (my order was for 2)
Reply: Was resolved, thanks for the feedback. |
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| Neutral | Melle (241) | Sep 14, 2008 | 1061919 | Seller | transaction took more than a month, but parts were good
Reply: Found and solved that issue. Will not happen again |
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| Neutral | jim_kary (155) | Aug 26, 2008 | 1058246 | Seller | Mediocre service but fast shipping.
Reply: Now have much better service, still growing. |
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| Neutral | rickie (414) | Jun 22, 2008 | 1009234 | Seller | | Good delivey but long deliveryperiod from the USA |
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| Neutral | BLUSER_91115 (16) | May 18, 2008 | 1000599 | Seller | | Due to your refund, or it will be Negative |
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| Neutral | bb122359 (-23) | May 7, 2008 | 1001594 | Seller | | Can I send you a personal check? |
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| Neutral | BLUSER_120996 (4) | Apr 14, 2008 | 987247 | Seller | | Missing a peice, otherwise great (glad I ordered extra). |
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