| Type |
Member |
Date |
Order ID |
S/B |
|
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| Complaint | bb795533 (876) | Jul 13, 2020 | 13459253 | Seller | | Sent cracked pieces and would not refund ret'd shipping cost. |
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| Complaint | imdead (120) | Jul 11, 2020 | 13689147 | Seller | | What a waste of time and money sent wrong color part. There is more to this but |
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| Complaint | anbaza_17 (92) | Jun 24, 2020 | 13560218 | Seller | Seller didn't have parts of my order, bent peg on a breez mask was not mentioned
Reply: Buyer was given a refund for missing pieces. Very poor communication. |
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| Complaint | thelegotrooper (114) | Jun 24, 2020 | 13587971 | Seller | | these parts were a key role for my project (order got cancelled) disappointed |
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| Complaint | bb1673539 (243) | May 3, 2020 | 12937251 | Seller | | mo betta make baby time! |
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| Complaint | ninjaginga (324) | Apr 21, 2020 | 12886625 | Seller | | Less parts than ordered, heavy cigi smoke, no replies to my messages, AVOID |
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| Complaint | westchesterbrx (20) | Apr 18, 2020 | 12911722 | Seller | | Terrible communication, terrible customer service. AVOID AT ALL COSTS |
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| Complaint | westchesterbrx (20) | Apr 18, 2020 | 12907641 | Seller | | Placed 50 orders + had 0 problems except for this one...cancelled on me |
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| Complaint | Brickthewall (17686) | Apr 17, 2020 | 12888898 | Seller | | 15% cancellation rate, Bad policies, practices, service = Lost Customers |
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| Complaint | poppinbubbles (100) | Apr 9, 2020 | 12823395 | Seller | | 14% cancellation rate_Bad policies, practices, service = Lost Customers |
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| Complaint | kaanathon (233) | Apr 1, 2020 | 12762542 | Seller | cancelled my orders 3 times now. It's really annoying.
Reply: Buyer never read store terms before ordering. |
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| Complaint | person5879 (13) | Mar 29, 2020 | 12740834 | Seller | Cancelled my order b/c I ordered too much. Would have paid more. Lazy.
Reply: Buyer never read store terms before ordering. |
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| Complaint | balex (28) | Mar 27, 2020 | 12725192 | Seller | Canceled my order because I ordered too much! Why are you in business?
Reply: Buyer never read store terms before ordering. |
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| Complaint | minormakesmocs (178) | Mar 16, 2020 | 12353411 | Seller | | was sent a wrong piece and we agreed that he would pay me back but he did not. |
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| Complaint | JLEATHERMAN85 (154) | Feb 22, 2020 | 12438007 | Seller | | SHORTAGE ON ORDER, AND WOULD NOT MAKE IT RIGHT |
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| Complaint | willis82 (50) | Feb 12, 2020 | 12407256 | Seller | | Order was complete and correct, however parts reeked of heavy cigarette smoke. |
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| Complaint | DoctorHaircut (26) | Feb 11, 2020 | 12458136 | Seller | Cancelled order & blamed me for ordering too much. Bad seller. Never again.
Reply: Buyer never read store terms before ordering. |
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| Complaint | M_Clark.1015 (41) | Feb 9, 2020 | 12441945 | Seller | If u dont want 2 much business then tell bricklink 2 not auto choose u
Reply: Buyer never read store terms before ordering. |
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| Complaint | Mikezigon (21) | Jan 30, 2020 | 12381845 | Seller | Cancelled my order because 'too many lots'-who turns away business like that?!
Reply: Buyer never read store terms before ordering.
Follow-Up: your complaint volume speaks for itself. Good luck with all that. |
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| Complaint | fortressbricks (225) | Dec 15, 2019 | 12113573 | Seller | | Post a sign warning people not to buy from you if you're going to cancel orders! |
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| Complaint | bigdolla (317) | Dec 12, 2019 | 12095940 | Seller | | Cancled order without notification, failed to communicate lot limit. |
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| Complaint | bb1515657 (-1) | Nov 27, 2019 | 11927364 | Seller | | Overwhelmed by the smell of cigarettes opening the box |
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| Complaint | Brickthewall (17686) | Nov 10, 2019 | 11855899 | Seller | | items ran over by usps, had to open case on paypal |
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| Complaint | Scbrickstudios (18) | Oct 30, 2019 | 11850278 | Seller | They cancelled my order just after they had me pay
Reply: Buyer paid nothing, was never sent an invoice. |
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| Complaint | pokeymon100 (674) | Oct 17, 2019 | 11764254 | Seller | | This guy recieved payment over a week ago and still initiated a NPB. Bad seller! |
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| Complaint | bb1484629 (13) | Sep 29, 2019 | 11710279 | Seller | Seller does not process orders in good faith and cancels orders without reason
Reply: Buyer never read store terms before ordering. |
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| Complaint | bb1484629 (13) | Sep 29, 2019 | 11700880 | Seller | Seller cancels orders at will even if store rules are followed
Reply: Store limit is 20 her order was over 100, reason enough? |
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| Complaint | Stormbringer88 (1009) | Sep 28, 2019 | 11677519 | Seller | | The seller is a smoker and the parts smell. He also blocks people before contact |
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| Complaint | BAMCrestHill (840) | Sep 23, 2019 | 11685766 | Seller | | Terrible Lot limit of 20? Ridiculous. NO communication before cancelling. |
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| Complaint | bb1254836 (0) | Sep 5, 2019 | 11574429 | Seller | | Seller didn't fulfill order, gave change as refund. Was rude and unresponsive. |
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| Complaint | Janet_Stubbs (74) | Aug 17, 2019 | 11461963 | Seller | | Whole order smelled strongly of cigarettes. No warning on buyer's site. |
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| Complaint | parzivail (43) | Aug 1, 2019 | 11439325 | Seller | | If you don't want >20 lot orders, remove your store from working with Easy Buy. |
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| Complaint | ddremund (102) | Mar 25, 2019 | 10845469 | Seller | Order unilaterally canceled without communication.
Reply: Buyer should learn to read store terms before ordering. |
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| Complaint | Seantphoto (337) | Mar 24, 2019 | 10783518 | Seller | | shorted items, issued refund, but seller was a little rude and arrogant |
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| Complaint | broomhandle (215) | Mar 9, 2019 | 10717663 | Seller | parts and packaging smelled like cigarettes. pieces were dirty and pieces broken
Reply: Was offered a refund but refused to send order back. |
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| Complaint | Brickwing (96) | Mar 2, 2019 | 10269667 | Seller | | Buyer beware. Used pieces mixed w/ new pieces. Return whole order for refund. |
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| Complaint | Krist_Silverfox (28) | Mar 1, 2019 | 10670405 | Seller | | Heavy smoke smell on every last piece. |
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| Complaint | bb1344121 (3) | Mar 1, 2019 | 10725725 | Seller | | obnoxious store policy needs to be more prominent. don't waste my time. |
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| Complaint | Whiskeysam (452) | Feb 13, 2019 | 10631953 | Seller | | glad i read, i understand now. $hipping,$hipping,$hipping |
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| Complaint | bb1258777 (33) | Dec 4, 2018 | 10278665 | Seller | | I needed 96 pieces but it was cancelled because it was over the lot limit :( |
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| Complaint | wildwillie3167 (26) | Oct 13, 2018 | 10032184 | Seller | Cancelled without even contacting me to see if something could be done.
Reply: Buyer should learn to read store terms before ordering. |
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| Complaint | bb1192499 (3) | Aug 18, 2018 | 9796119 | Seller | Rudely canceled order. Limits to 20 items to gouge on shipping.
Reply: Should read store terms before ordering. Has no idea what he is talking about. |
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| Complaint | Ryoushin (54) | Aug 12, 2018 | 9771964 | Seller | Cancelled order without attempt to correct store term issue. Unprofessional.
Reply: Should read store terms before ordering. |
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| Complaint | ozkenny (4682) | Aug 3, 2018 | 9638436 | Seller | | Wrong parts shipped, no response to emails. |
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| Complaint | Endcontroll (17) | Jul 29, 2018 | 9717537 | Seller | To Lazy to fill a order that has more then 20 lot's . No offer of help spilt it
Reply: Should read store terms before ordering. |
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| Complaint | Starship (800) | Jul 9, 2018 | 9269514 | Seller | | Hidden non-disclosed fees, refused to cancel order, buyers beware !!! |
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| Complaint | Adaunheimer (392) | Jun 12, 2018 | 9540434 | Seller | | Cancelled my order due to being over the lot limit of 20. Just sad. |
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| Complaint | bb1140382 (56) | May 12, 2018 | 9417307 | Seller | | Guess seller doesn't want business, I'll spend my money elsewere then! |
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