Feedback Forum: Profile of PBM (3395): Neutral Comments
 Type   Member   Date   Order ID   S/B 
 Neutral  BLUSER_20496 (58)  Dec 22, 2008  1082753  Seller 
 Minor issues, not resolved
 Neutral  bb965 (359)  Dec 20, 2008  1155463  Seller 
 Fast shipping, good packaging but significant errors in order
 Neutral  darion_blade (3107)  Dec 15, 2008  1092965  Seller 
 Never received Batch #2 items. Messaged but no reply. Work on communication!
 Neutral  Nash (112)  Nov 25, 2008  1114876  Seller 
 many parts worse than described, missing parts, coupon for missing piece(s)
 Neutral  tech_minded (247)  Nov 13, 2008  1038768  Seller 
 Many errors. Most resolved, but took 4 months.
 Neutral  BLUSER_132267 (36)  Nov 12, 2008  1121881  Seller 
 Never received order-had to contact them to send it out. Good resolution though
 Neutral  bb76155 (1621)  Nov 6, 2008  1101769  Seller 
 Damaged in shipping due to packing, resolved, but slow process
 Reply: agreed, was our fault. Working on getting better at the postal demo jobs!
 Neutral  Andrew87 (362)  Nov 4, 2008  1092287  Seller 
 $330+ order, 5000 pieces all mixed up in 3 gallon size bags. Rather annoying.
 Neutral  bb27710 (100)  Oct 30, 2008  1122672  Seller 
 I didn't appreciate that the bricks were loose in the bubble mailer. At all.
 Reply: Thanks, we will look into this ASAP. We fixed that problem a long time ago!
 Neutral  nitsi (335)  Oct 21, 2008  1087414  Seller 
 Sent order with about 1/3 missing, took many weeks to get a refund.
 Reply: Thanks for the feedback, that problem has been resolved.
 Neutral  dannogo (1583)  Oct 15, 2008  1097021  Seller 
 Neutral only b/c of time spent returning overscratched parts; excellent service!
 Reply: Thanks, we continue to work on problem resolves.
 Neutral  maria_hohn (32)  Oct 14, 2008  1095772  Seller 
 Initial shipment fast but incomplete. Problem resolution took 2 weeks, 4 emails.
 Reply: Thanks for the feedback, that problem was resolved.
 Neutral  RonBhare (155)  Sep 29, 2008  1100593  Seller 
 Replacemnt parts for shortage. Had to place order ( N/C)to obtain, odd way !
 Reply: Getting better, thanks for the feedback. Helped us to resolve the problem
 Neutral  RonBhare (155)  Sep 29, 2008  1071585  Seller 
 Very slow. O. 8/22 R.9/21. Shortage resolved 9/29. 38 days to complete.
 Reply: Getting better, thanks for the feedback. Helped us to resolve the problem
 Neutral  dookieb692 (32)  Sep 29, 2008  1090591  Seller 
 Bad on emails... Order not correct still haven't heard back from that.
 Reply: Getting better on the emails, orders have been resolved.
 Neutral  Valter1966 (435)  Sep 26, 2008  1001739  Seller 
 i have received only 1 pcs (my order was for 2)
 Reply: Was resolved, thanks for the feedback.
 Neutral  Melle (241)  Sep 14, 2008  1061919  Seller 
 transaction took more than a month, but parts were good
 Reply: Found and solved that issue. Will not happen again
 Neutral  jim_kary (155)  Aug 26, 2008  1058246  Seller 
 Mediocre service but fast shipping.
 Reply: Now have much better service, still growing.
 Neutral  rickie (424)  Jun 22, 2008  1009234  Seller 
 Good delivey but long deliveryperiod from the USA
 Neutral  BLUSER_91115 (16)  May 18, 2008  1000599  Seller 
 Due to your refund, or it will be Negative
 Neutral  bb122359 (-23)  May 7, 2008  1001594  Seller 
 Can I send you a personal check?
 Neutral  BLUSER_120996 (4)  Apr 14, 2008  987247  Seller 
 Missing a peice, otherwise great (glad I ordered extra).

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