| Type |
Member |
Date |
Order ID |
S/B |
|
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| Neutral | the_younge (589) | Jun 24, 2020 | 13179696 | Seller | | Package was torn on arrival - all parts missing. Not Seller's fault. |
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| Neutral | Garaev2950 (91) | Jun 16, 2020 | 13382129 | Seller | Negotiations took 16 days, in the end I had to cancel the order
Reply: Just going to state; Feedback information provided by buyer is incorrect. |
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| Neutral | jblairpa (120) | May 20, 2020 | 13037063 | Seller | | slow shipper, packaged all pieces together in one bag, missed to pack one piece! |
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| Neutral | ben_presley (20) | May 5, 2020 | 12748305 | Seller | | Fast delivery after waiting about a week and a half for feedback. |
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| Neutral | e18ricksv (21) | Feb 18, 2020 | 12447697 | Seller | | Whats taking so long?? |
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| Neutral | bb958347 (123) | Nov 29, 2019 | 11938739 | Seller | | 15 days, missing stuff in shipment, I'll NEVER be back |
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| Neutral | rockpig (1016) | Jul 18, 2019 | 11320646 | Seller | Everything ok. Took 11 days to ship.
Reply: We updated our information on this topic.During summer months may have delay |
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| Neutral | BAMSJ (1559) | Jul 16, 2019 | 11182679 | Seller | Usually a great seller, but we eventually got everything sorted out.
Reply: Will do better next time, thanks for understanding! |
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| Neutral | bb1090107 (18) | Jun 25, 2019 | 10722605 | Seller | | I'm very sorry! Please go ahead and cancel this order. |
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| Neutral | bb1402433 (1) | Jun 18, 2019 | 11175583 | Seller | | Items in good condition. Issues with money transaction and email from seller. |
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| Neutral | Spicelord13 (554) | Jun 18, 2019 | 11068495 | Seller | Order was rapidly filled once contacted after long delay.
Reply: Problem order. We will try and do better in the future. |
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| Neutral | cycbuild (827) | Jun 6, 2019 | 11129128 | Seller | | Shipped after NSS. Not easy to communicate with. Good parts. |
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| Neutral | joshjhamilton (70) | Apr 16, 2019 | 10793127 | Seller | | Order was shipped nearly 4 weeks after being paid for. |
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| Neutral | BobaScott (106) | Mar 19, 2019 | 10594077 | Seller | | competitive pricing but very slow shipping & missing parts, but quick refund |
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| Neutral | emciver (43) | Oct 14, 2018 | 9977709 | Seller | | Everything received as described, but order turnaround was slow. |
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| Neutral | shackle_73 (358) | Sep 10, 2018 | 9835268 | Seller | Paid within hours of invoice, 2weeksto receive, disappointed but comm.was good
Reply: Our fault. Missing tub. Sorry for the delay! |
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| Neutral | jbense (98) | Jul 12, 2018 | 9564418 | Seller | | The order was perfect, although the service was very slow. |
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| Neutral | gprguy (107) | May 5, 2018 | 9217625 | Seller | | Order missing parts. Been sending messages for a month, no reply, not even read. |
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| Neutral | CGerks4 (66) | Apr 29, 2018 | 9237270 | Seller | Communication 6/10. sent money right away but didn't ship until I reminded them
Reply: Yes, we screwed up on this one. Missed his non BL auto payment. |
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| Neutral | bb1120832 (6) | Apr 17, 2018 | 9260786 | Seller | | Took 2 weeks for order to arrive. But, order was completed to satisfaction. |
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| Neutral | LegoFalco06 (243) | Mar 11, 2018 | 8892715 | Seller | Part shipping error. Seller resolved issue but process took multiple weeks.
Reply: Fair assessment, will do better the next time!!! |
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| Neutral | Captain_Q (7852) | Dec 30, 2017 | 8653908 | Seller | | Overcharged shipping by ~37%. Ignored me when I pointed this out. |
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| Neutral | wilburjones95 (93) | Dec 29, 2017 | 8742873 | Seller | | Slow; frustrating communication (store vacation wasn't noted when I ordered) |
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| Neutral | bb1005786 (9) | Dec 8, 2017 | 8692058 | Seller | | fast shipping, but quite disappointed with amount of scuffs on bricks |
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| Neutral | RobertDD (17) | Dec 5, 2017 | 8450856 | Seller | | Slow, doesn't read email, mistake (small and honest) in order. Still a solid B |
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| Neutral | cameronG (73) | Aug 23, 2017 | 8136419 | Seller | | Seller took a while to process and missed a few pieces but was otherwise OK. |
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| Neutral | pdanemo (190) | Aug 20, 2017 | 7954600 | Seller | | Buy with difficulty for delivery or refund. After an NSS complaint was resolved. |
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| Neutral | bb581659 (29) | May 8, 2017 | 7741181 | Seller | > wk no status, ignore 2 msgs, opend NSS, finally sent. 2 mis Lots. Finaly done!
Reply: Yes our fault. Missed a page (2 items) of your order. Sorry for delay! |
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| Neutral | Captain_Q (7852) | Apr 12, 2017 | 7642091 | Seller | CONS: Slow, Missing parts, etc... PROS: good prices, fixed problem...
Reply: This one was totally our fault. System fell apart. |
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| Neutral | bb609796 (9) | Mar 7, 2017 | 7514172 | Seller | | Not the most pleasant experience, but I got my order in the end. |
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| Neutral | MistahKurtz88 (28) | Jan 18, 2017 | 7308323 | Seller | | Not the smoothest transaction. But seller was willing to make it right. |
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| Neutral | nottlg (110) | Mar 6, 2016 | 6238763 | Seller | | Took FOREVER to ship. 10+ days after payment. Otherwise, fine seller. |
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| Neutral | Rump1esti1tskin (82) | Feb 21, 2016 | 6099922 | Seller | Took 6 weeks. Can understand sickness problem, still not acceptable. Slow Com.
Reply: Yes, this one we took way to long on. Sorry! |
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| Neutral | Jasonle666 (64) | Feb 12, 2016 | 6136243 | Seller | | Got full refunded. Thankyou. |
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| Neutral | DadsAFOL (53115) | Feb 10, 2016 | 6151272 | Seller | | Count was way short. Resolved but had to file NSS to get response to msgs |
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| Neutral | tsouders (46) | Jan 20, 2016 | 6087111 | Seller | | Honest about order status, offered refund, very slow/non-urgent communication |
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| Neutral | ClickandSnap (427) | Jan 19, 2016 | 6012633 | Seller | | There were missing items. Took over 2 weeks to resolve. |
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| Neutral | SpoonySage (66) | Jan 3, 2016 | 6034056 | Seller | | Over a week between payment and processed status with no communication. |
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| Neutral | bb637894 (64) | Nov 24, 2015 | 5864568 | Seller | | took long then even stated on the splash page, however it was packed everywell, |
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| Neutral | eraservsv (35) | Nov 22, 2015 | 5774832 | Seller | | Order was delayed for a few weeks, but received everything |
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| Neutral | saebasan (1403) | Nov 14, 2015 | 5838515 | Seller | | All parts received in good condition. Processing was very slow |
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| Neutral | BLUSER_594214 (34) | Oct 31, 2015 | 5794849 | Seller | | seller was quick to take payment, but slow to ship. The communication was poor. |
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| Neutral | lt1956 (454) | Oct 22, 2015 | 5800717 | Seller | | 5 day delay on shipping package, But replied to Emails. Slightly warped basepla |
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| Neutral | bb527600 (164) | Aug 27, 2015 | 5600840 | Seller | | Thank you for the quick delivery. |
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| Neutral | BLUSER_29579 (10) | Aug 27, 2015 | 5573758 | Seller | | No communication until I had to open a dispute on Paypal. Use if desperate |
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| Neutral | bb590764 (14) | Jul 18, 2015 | 5539451 | Seller | | Great customer service but missing some bricks but got refund for those parts |
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| Neutral | mabrams (191) | Apr 12, 2015 | 5168989 | Seller | | Received order but delays in shipping and poor communication |
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