| Type |
Member |
Date |
Order ID |
S/B |
|
 | | Neutral | jeroen2202 (419) | Dec 21, 2019 | 12087905 | Seller | | 3 out of 6 pieces were broken. Seller gave money back. |
| | | Neutral | blackbaron (80)  | Dec 3, 2019 | 12006765 | Seller | Quantity of parts not as ordered.
Reply: Missing parts have been sent asap, still neutral fb |
| | | Neutral | vagas87 (46) | Oct 6, 2019 | 11732852 | Seller | | One RARE part was incorrectly listed in the shop. Refund was granted, though. |
| | | Neutral | Tradermon (127) | Sep 4, 2019 | 11474466 | Seller | | Great selection but some parts came a bit damaged and beat up |
| | | Neutral | Aerenlund (49) | Aug 2, 2019 | 11393080 | Seller | | Very good seller. Bricks in very good condition. All good! |
| | | Neutral | Legomolen (3403) | Jul 24, 2019 | 11270197 | Seller | Everything ok, but shippingcosts are very high
Reply: buyer did not read shop terms before ordering |
| | | Neutral | WhiteChief (20) | Apr 9, 2019 | 10910949 | Seller | Too expensive shipment.
Reply: buyer did not read shop terms before ordering |
| | | Neutral | Legolus2 (94) | Mar 22, 2019 | 10684155 | Seller | | naja, für die paar Teile hätte ein Brief gereicht |
| | | Neutral | Sternchen (57) | Feb 16, 2019 | 9935503 | Seller | | Sehr gut, wie immer |
| | | Neutral | Marks_lego (41) | Dec 23, 2018 | 10332706 | Seller | White plates had yellowed, not mentioned in description
Reply: No complaint received, Tell us if sth's wrong so we can send replacements |
| | | Neutral | Nebulaire (601) | Dec 1, 2018 | 10229957 | Seller | I am a bit disapoined by the quality of the bricks : they are scratched
Reply: No complaint received, Tell us if sth's wrong so we can send replacements |
| | | Neutral | micador (218) | Aug 23, 2018 | 9755477 | Seller | | Prompt and efficient |
| | | Neutral | LoreZyra (105) | Jun 11, 2018 | 9383207 | Seller | Ignored packing requests. Mixed lots. Parts ok. Everything else is good.
Reply: denied special requests and offered to cancel order, buyer never responded |
| | | Neutral | bb649125 (5) | Jun 22, 2017 | 8051890 | Seller | | The package came damaged but all the contents were fine. |
| | | Neutral | KEKE81 (794) | May 11, 2017 | 7822117 | Seller | 2nd time an order arrive incomplete ... shop not serious ..(order completed now)
Reply: We're sorry. When mistakes happen, we always do our best to solve. |
| | | Neutral | BLUSER_575529 (7) | May 2, 2017 | 7781365 | Seller | so far still waiting to receive order over 4 weeks
Reply: A problem/mistake by the parcel service. Still investigating, if lost we refund. |
| | | Neutral | bb892158 (60) | May 2, 2017 | 7787390 | Seller | not complete wrong stuff
Reply: Please tell us, if something was wrong. We'll send replacement soon. |
| | | Neutral | DE.LL928 (24) | Apr 24, 2017 | 7801158 | Seller | | Mostly v.g. condition, color of print part pair don't match, cheap S+H missin |
| | | | | Neutral | Szabip81 (55) | Mar 17, 2017 | 7661501 | Seller | Good packing, fast response, all of the main ship element scuffed :(
Reply: Please tell us, if something was wrong. We'll send replacement soon. |
| | | Neutral | ErlandR (58) | Feb 3, 2017 | 7271295 | Seller | Good delivery and packaged. There were some discrepancies in the received order.
Reply: messages have been answered and relacement parts have been sent |
| | | Neutral | gilro153 (253) | Dec 10, 2016 | 7125205 | Seller | beaucoup de pieces manquantes ou pas les bonnes mais on tout corrigé en renvoyan
Reply: Sorry,we've new employees & check every part twice but some slipped through |
| | | Neutral | Huichelaar (89) | Oct 20, 2016 | 7077359 | Seller | Fast delivery, parts missing.
Reply: Please tell us, if something was wrong. We'll send missing parts soon. |
| | | Neutral | dajforde (183) | Oct 10, 2016 | 6872690 | Seller | | Be sure to read the shipping policy in detail. I got charged 20% import duties. |
| | | Neutral | Balmung_88 (84) | Sep 7, 2016 | 6817894 | Seller | Good shop
Reply: please let us know if there was a problem so we can find a solution |
| |
|
|
