Sent minifigures with dents/smudges/different colour arms (!). Didn't apologiz Reply: Lies - apologised to buyer immediately, full refund inluding postage upon return
Item damaged. Seller claimed I was lying. Had to get a refund via PayPal claim Reply: Item damaged in transit not pre-shipment - I provided full refund not paypal
Seller didn't tell the shipping fees and was more than triple of the shipping Reply: Not true - all fees listed on store splash pages. 75p plus shipping.