Feedback Forum: Profile of Terraz (1268): Negative Comments
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Terraz (1268)

Location:  USA, Connecticut
Member Since Contact Type Status
Jan 7, 2009 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Tristan's Mart

 Type   Member   Date   Order ID   S/B 
 Complaint  bb1519801 (5)  Dec 23, 2019  12085122  Seller 
 I got a part that was covered in dirt and cracked. Only got a refund.
 Reply: Offered replacement - didn't want. Part not really cracked to begin with.
 Complaint  Mcnuttn (15)  May 21, 2019  10982395  Seller 
 Missing parts and broken pieces on a set labeled complete.
 Reply: Did not read store terms of item descritption. Pieces were refunded or replaced
 Complaint  mdbrickmd (66)  Jul 10, 2018  9619334  Seller 
 Sent wrong parts. No response to email alerting of the error.
 Reply: Email came less than 20 hours ago. I've been at work unable to reply
 Complaint  bb732995 (26)  Jun 12, 2018  9494321  Seller 
 Never Again. Don't use this store-And they knew!!!
 Reply: Buyer wanted refund before order even arrived. Highly unpleasant since the start
 Complaint  theohagens (60)  Sep 3, 2017  8173561  Seller 
 All were discolored and misshapen
 Reply: Once again- happy to fix all errors, but you must COMMUNICATE PROBLEM FIRST!!!!
 Complaint  bb398322 (6859)  Aug 14, 2017  8115159  Seller 
 Very lazy packing, just threw loose parts into package, some parts were missng
 Reply: Blast it, communicate bfor feedback. Can't fix what I don't know about.
 Complaint  bb796184 (20)  Oct 20, 2016  7054519  Seller 
 Was dissapointed that a piece was missing but everything else was ok
 Reply: Utterly absurd! No communication! Can't fix problems I don't know about.
 Complaint  DaisyM. (87)  Oct 17, 2016  7052841  Seller 
 Terrible pieces. Terms & Splash page very misleading. Warning to others.
 Reply: Ordered used pieces expecting them to be pristine. Pieces were in good used cond
 Complaint  RecaFellows (29)  Sep 29, 2016  6977573  Seller 
 wrong collors and missing pieces
 Reply: Absolutely NO communication. Would have resolved problems if contacted first.
 Complaint  obiwan01 (55)  Oct 2, 2015  5667247  Seller 
 it took two weeks for the helmet to get here and when it arrived it was broken

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