BrickLink ID Card Acorn04 (10711) Location:  USA, Illinois Member Since Contact Type Status Feb 17, 2017 Seller Store: Great Brick Lab (GBL)

Type   Member   Date   Order ID   S/B   Reply   Complaint   Dparp90 (22)   Feb 27, 2023   21135360   Seller  Reply   Not great. Missing pcs, multiple shipments, still missing pcs. Got a refund.  Reply: Sincerely we apologize for the poor experience. I will refund whatever you need.  Complaint   noahjurgy (31)   Feb 20, 2023   21263894   Seller  Reply   Not a great experience. Multiple shipments and got a piece in the wrong color.  Reply: Sincerely we apologize for the poor experience. I will refund whatever you need.  Complaint   Piero80 (57)   Aug 1, 2022   19488712   Seller  Reply   I had to incur additional costs for a seller error without getting the due refun  Reply: Sincerely we apologize for the poor experience. I will refund whatever you need.  Complaint   ucsisbest (31)   Jul 5, 2022   19457883   Seller  Reply   3 of the parts were heavily damaged and didn't describe that in the item descrip  Reply: Sincerely we apologize for the poor experience. I will refund whatever you need.  Complaint   Builderjim (606)   Jan 23, 2021   15249961   Seller  Reply   I was looking forward to this helmet, and I ended up getting the wrong helmet  Reply: Sincerely we apologize for the poor experience. I will refund whatever you need.  Complaint   wdv331 (161)   Mar 20, 2020   12656775   Seller  Reply   got a wrong piece in place of one I ordered, res of items were correct,fast ship  Reply: Sincerely we apologize for the poor experience. I will refund whatever you need.