| Type |
To Member |
Date |
Order ID |
S/B |
|
 | | Complaint | Lonely_Brick_OH (10062)  | Dec 11, 2010 | 1896693 | Buyer | slow processing and shipping, slow email response. missing pieces - refunded ok
Reply: And this is why we have lot limits. We broke our own rules to complete order.
Follow-Up: Then charge for lot limit overages like everyone else, not sit on the order. |
| | | Complaint | BLUSER_93277 (30484) | Dec 11, 2010 | 1898352 | Buyer | 'Several day' delay actually means 15 days to even ship. Very ambiguous terms.
Reply: Factually inaccurate & "Several Day" delay clearly noted as MINIMUM to expect. |
| | | Complaint | ToyBrickBrigade (59809) | Sep 26, 2010 | 1795557 | Buyer | missing pieces, slow email responses, average shipping speed..
Reply: missing pieces were sent as soon as we were notified of the error
Follow-Up: received missing pieces a week later |
| |
|
|
