| Type |
Member |
Date |
Order ID |
S/B |
|
 | | Complaint | djgeronimo (126)  | Jan 23, 2020 | 12218253 | Seller | Package never received. Email sent to seller w status: (deleted without reading)
Reply: Buyer tried to pay as friends in paypal,we refunded. He ignored our store policy |
| | | Complaint | bb1169343 (40) | Jan 16, 2020 | 12072642 | Seller | Package never received. Email sent to seller w status: (deleted without reading)
Reply: We replied to you by email. Please check your spam-box |
| | | Complaint | bb1524320 (3) | Jan 10, 2020 | 12013651 | Seller | Absolute scam artists, no pieces and have to get my money back through Paypal
Reply: New BL-er. Claims money back after order has been shipped. |
| | | Complaint | St8 (358) | Dec 6, 2019 | 11924464 | Seller | Order had too many mistakes, no replies on e-mails.
Reply: No emails received. We always solve mistakes. Send us a message in BL please |
| | | Complaint | brixplay (279) | Nov 25, 2019 | 11277296 | Seller | Seller unresponsive to emails. I always pay on time but ended up in stop list.
Reply: Buyer now provides feedback for an order from june.We responded to every message |
| | | Complaint | REJOULAND (339) | Aug 27, 2019 | 11365063 | Seller | Commande NON reçu + 'Seller' irresponsable me baratine depuis 2 mois + 0 Excuses
Reply: Buyer did not read our reply's. Buyer received a refund |
| | | Complaint | bb1212569 (3) | Aug 25, 2019 | 11495987 | Seller | Could you please reply my mess?
Reply: New Bl-er. Does not understand BL store terms |
| | | Complaint | HuDuDu (341) | Jul 13, 2019 | 11303237 | Seller | I DONT RECEVEID THE PACKET !!!
Reply: Buyer received refund for envelope shipment that was lost in the mail. |
| | | Complaint | brixplay (279) | Jul 2, 2019 | 11049856 | Seller | Missing 2 items. Claimed to resend but never arrived. Already 2 months since.
Reply: Missing items have been shipped. Shipping time can be long to Singapore. |
| | | Complaint | bc1811 (145) | Jun 28, 2019 | 11209586 | Seller | Order was missing parts. I emailed 2 times in a week with no response or refund.
Reply: Missing pieces have been shipped. Buyer does not read his messages. |
| | | Complaint | meramera (49) | Jun 27, 2019 | 11252643 | Seller | The seller sent only an automatic invoice and erased the question or requirement
Reply: Buyer cancelled order and provided negative feedback. |
| | | Complaint | pininfarina406 (117) | Jun 7, 2019 | 11084086 | Seller | My worst experience on BrickLink. They did refund though.
Reply: New BL-buyer did not understand BL policy and terms. |
| | | Complaint | bb619971 (-1) | Jun 7, 2019 | 11167310 | Seller | Always ready & no answer
Reply: Buyer did not pay for his order and cancelled it. |
| | | Complaint | bb1122695 (38) | May 9, 2019 | 10971050 | Seller | Wrong parts were sent and my email to rearrange was deleted without reading.
Reply: Buyer missed our reply and email. Missing items have been shipped already. |
| | | Complaint | Jochi (44) | Mar 4, 2019 | 9896195 | Seller | Incomplete order, no Feedback within 5 month; Sorry, no further order
Reply: Buyer received refund for missing part.Provides negative feedback after 5 months |
| | | Complaint | pacomom (120) | Oct 20, 2018 | 10041642 | Seller | The pieces good, but the communication worst is impossible. For this is my vote.
Reply: We replied several times through email. Buyer does not understand BL system yet |
| | | Complaint | francois82 (4) | Sep 27, 2018 | 9930608 | Seller | shipped only on 27 september, with order at 18 sep. 9 days to have shipment
Reply: We shipped this order the 19th. Envelope shipment can take a week to Italy. |
| | | Complaint | E.Bannenberg (59) | Sep 27, 2018 | 9911815 | Seller | Shop sent my order to a wrong adress, which doesnt match to the adress in order.
Reply: Buyer has incorrect paypal address.Mentioned in terms we ship to paypal address |
| | | Complaint | Sergueievitch (214) | Sep 26, 2018 | 9864594 | Seller | mauvais vendeur.ne reconnait pas ses torts et refuse le remboursement
Reply: Buyer missed our store terms.There we mention that we ship to the paypal address |
| | | Complaint | Swab337 (63) | Sep 18, 2018 | 9885617 | Seller | bad color for two items total 8 bricks
Reply: Buyer did not contacted us about a wrong color in his order. |
| | | Complaint | bb476439 (26) | Jul 10, 2018 | 9635567 | Seller | This Seller is not serious in business. Never reply messages,never help buy buye
Reply: New BL- buyer did not pay for order and provides negative feedback |
| | | Complaint | Guite (68) | Jul 6, 2018 | 9395077 | Seller | Erase my message without reading them, never got my order. Truly disappointed
Reply: Replied by email several times. Buyer did not respond on our address check. |
| | | Complaint | AJMS.Militaria (141) | May 30, 2018 | 9400195 | Seller | Had to wait ages after payment was made before the order was shipped.2 mistakes
Reply: New Bl-er provided negative feedback before contacting us about missing pieces. |
| | | Complaint | bb1119174 (7) | May 21, 2018 | 9353483 | Seller | Big order did not arrive, Messages will Be deleted without reading!
Reply: We had conversation by email were customer replied and agreed with a refund. |
| | | Complaint | bb1084669 (8) | Mar 23, 2018 | 9163358 | Seller | Long time for respond and multiple wrong color parts
Reply: Problem was solved. Buyer provides negative feedback and shops again in our shop |
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