| Type |
Member |
Date |
Order ID |
S/B |
|
 | | Complaint | pacomom (120) | Oct 20, 2018 | 10041642 | Seller | The pieces good, but the communication worst is impossible. For this is my vote.
Reply: We replied several times through email. Buyer does not understand BL system yet |
| | | Complaint | francois82 (4) | Sep 27, 2018 | 9930608 | Seller | shipped only on 27 september, with order at 18 sep. 9 days to have shipment
Reply: We shipped this order the 19th. Envelope shipment can take a week to Italy. |
| | | Complaint | E.Bannenberg (59) | Sep 27, 2018 | 9911815 | Seller | Shop sent my order to a wrong adress, which doesnt match to the adress in order.
Reply: Buyer has incorrect paypal address.Mentioned in terms we ship to paypal address |
| | | Complaint | Sergueievitch (214) | Sep 26, 2018 | 9864594 | Seller | mauvais vendeur.ne reconnait pas ses torts et refuse le remboursement
Reply: Buyer missed our store terms.There we mention that we ship to the paypal address |
| | | Complaint | Swab337 (63) | Sep 18, 2018 | 9885617 | Seller | bad color for two items total 8 bricks
Reply: Buyer did not contacted us about a wrong color in his order. |
| | | Complaint | bb476439 (26) | Jul 10, 2018 | 9635567 | Seller | This Seller is not serious in business. Never reply messages,never help buy buye
Reply: New BL- buyer did not pay for order and provides negative feedback |
| | | Complaint | Guite (68) | Jul 6, 2018 | 9395077 | Seller | Erase my message without reading them, never got my order. Truly disappointed
Reply: Replied by email several times. Buyer did not respond on our address check. |
| | | Complaint | AJMS.Militaria (141) | May 30, 2018 | 9400195 | Seller | Had to wait ages after payment was made before the order was shipped.2 mistakes
Reply: New Bl-er provided negative feedback before contacting us about missing pieces. |
| | | Complaint | bb1119174 (7) | May 21, 2018 | 9353483 | Seller | Big order did not arrive, Messages will Be deleted without reading!
Reply: We had conversation by email were customer replied and agreed with a refund. |
| | | Complaint | bb1084669 (8) | Mar 23, 2018 | 9163358 | Seller | Long time for respond and multiple wrong color parts
Reply: Problem was solved. Buyer provides negative feedback and shops again in our shop |
| | | Complaint | TheOneBatou (34) | Feb 2, 2018 | 8870212 | Seller | No order recieved, delete any message I send before reading them, Avoid him!
Reply: Buyer missed our emails and store terms. We shipped to the paypal address. |
| | | Complaint | typhoon65 (358) | Oct 25, 2017 | 8398663 | Seller | Each order with missing parts. Forwarding to wrong address. Black list candidate
Reply: Mistakes can happen, We shipped correct item immediately. |
| | | Complaint | pfr (93) | Oct 21, 2017 | 8309469 | Seller | Order never arrived, (no tracking, small order) Seller not particular helpfull.
Reply: Trying to solve the problem. Buyer does not respond to emails. |
| | | Complaint | bb649821 (18) | Aug 17, 2017 | 8198544 | Seller | Sorry but thair was missing part: Dark Bluish Gray Dish 3 x 3 Inverted (Radar)
Reply: Sorry about that. Missing item has been shipped. |
| | | Complaint | TheXYLO (73) | Dec 30, 2016 | 6988561 | Seller | items never recieved and did not heard any thing from seller
Reply: We refunded the buyer for the lost order. |
| | | Complaint | jbeller2 (539) | Aug 15, 2016 | 6848976 | Seller | Wrong parts sent, seller refused to include in order shipping with DHL
Reply: Sorry, we forgot to add the missing items in new order and sent items separately
Follow-Up: Replacement items never received and unfortunately not for the first time |
| | | Complaint | DivineToaster (125) | Jun 23, 2016 | 6676146 | Seller | Items arrived well packaged but several items were missing
Reply: We apologize. This can happen. We would like to ship you the misisng items |
| | | Complaint | bb425561 (111) | May 30, 2016 | 6584712 | Seller | | Slow delivery. Everything is automatic except the delivery |
| | | Complaint | bb701960 (8) | Apr 12, 2016 | 6441476 | Seller | Again pieces missing (518 instead of 528). Will order somewhere else.
Reply: We apologize. This can happen. Missing pieces are shipped immediately. |
| | | Complaint | Toxxico (31) | Dec 28, 2015 | 6018554 | Seller | 2 parts brown, not black. Among black/grey/red parts. Was easy to see the error.
Reply: Never reported, offered compensation,no response |
| | | Complaint | TiGa (4574) | Aug 10, 2015 | 5600505 | Buyer | Buyer not pay and not keep in respect other sellers rules.
Reply: Asked to hold order open. Seller didn't comply. Very impatient seller! |
| | | Complaint | bb260522 (26) | Oct 16, 2013 | 3770313 | Seller | | Everything perfect !!! A+++++++++ seller |
| | | Complaint | weldingdragon (187) | Jan 21, 2012 | 2570928 | Seller | Seller posted wrong price but would not honor price even for a kid with downs.
Reply: Kid was first mentioned in feedback. Normal quantity would've been honored. |
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