Had missing parts in initial order and used parts came in very poor condition Reply: No idea on poor condition; no communication. Missed parts refunded before ship. Follow-Up: Sorry forgot to mention the refund
Not terrible, but order had missing/damaged pieces. Decent customer service. Reply: The 2 missing parts and replacements for the 2 damaged pieces were sent to you.
It took a while for me to get my Lego products but besides that great order. Reply: Informed you of 3 day lag when out of town. Shipped next business day after paid