Feedback Forum: Profile of ddbricksltd (40030): Neutral Comments: Reply to Feedback
 Type   Member   Date   Order ID   S/B   Reply 
 Neutral  Tschutschkalon (13)  Aug 5, 2023  22677732  Seller Reply 
 Relatively fast shipping. Bend parts and some dirty, but overall ok.
 Neutral  Arrvilohr (37)  Aug 4, 2023  22320533  Seller Reply 
 Bricks were used/scratched more then expected. Rest all fine
 Neutral  felipefeh (242)  Jul 31, 2023  22474764  Seller Reply 
 So so
 Neutral  SonnyHH (7)  Jul 31, 2023  22363041  Seller Reply 
 I Received Fake parts-ddbricks send me the Money back.
 Reply: We do NOT sell fake parts!! customs did a mistake and kept the parts.
 Neutral  schumacherju (48)  Jul 4, 2023  22136325  Seller Reply 
 A little bit difficult with shipping cost, but very kind service and good parts
 Neutral  Budderpig64 (21)  Jun 13, 2023  22196360  Seller Reply 
 Order was missing a few parts but the seller refunded them. otherwise very good
 Reply: sorry for the missing parts. please respond to the customer service.we will help
 Neutral  flboy1982 (25)  Jun 6, 2023  22205613  Seller Reply 
 Fast shipping. Missing a couple parts.
 Reply: We offer very responsive customer service, please contact us anytime
 Neutral  thduit00 (51)  May 24, 2023  22115207  Seller Reply 
 missed parts
 Reply: Please contact customer service. we will always refund or resend missing parts
 Neutral  Alek_hoehle (21)  May 12, 2023  21887610  Seller Reply 
 sent me 60 some more Black 1x2 Plates than i needed
 Reply: It's free bricks for you. If you don't want them just throw them away
 Neutral  time23444 (3)  May 5, 2023  21975387  Seller Reply 
 It's fine
 Reply: dear customer. please contact us to resolve any outstanding problems.
 Neutral  Chubbypaw (87)  Apr 20, 2023  21635061  Seller Reply 
 No good enough condition for "NEW" bricks(many small scratches)
 Reply: parts can have micro scratches from sorting and transportation. refund offered
 Neutral  IgenIQ (33)  Apr 13, 2023  21749954  Seller Reply 
 Well protected & packaged, 2x black 30140 were missing however.
 Reply: refund paid, sorry about missing parts. contact customer service before feedback
 Neutral  Quazmann (130)  Apr 13, 2023  21717996  Seller Reply 
 As described, arrived promptly, all as it should be. Thank You
 Reply: Email was sent. Please get back to us to resolve any remaining issues BR
 Neutral  Freddy99Space (24)  Apr 10, 2023  21425918  Seller Reply 
 Good parts. Expensive shipping. Stay away from DHL: extra hidden shipping fees!
 Neutral  dcscbricks (116)  Mar 15, 2023  21099004  Seller Reply 
 Negative feedback removed - seller resolved the issues
 Reply: Thanks. Much appreciated
 Neutral  twopaws (20)  Mar 7, 2023  21386402  Seller Reply 
 Order ok,miss.customs declaration-I had to pay taxes twice+ add.carrier fees :-(
 Reply: a very unfortunate error in the dhl system. problem fixed for future orders
 Neutral  Kitsua (38)  Mar 6, 2023  21307930  Seller Reply 
 Everything great except ribbed hose, very brittle and snapped in half when bent.
 Reply: Refund was sent. Please contact customer service before giving feedback
 Follow-Up: Seller was extremely proficient in resolving this; would definitely shop again!
 Neutral  Rice.cooker (23)  Feb 28, 2023  21309896  Seller Reply 
 missing a few pieces but it was a big order
 Neutral  Jeroen_Vne (9)  Feb 27, 2023  21452045  Seller Reply 
 Correct delivery,disappointing state of the bricks (damage/filth/changed colour)
 Reply: Dear Jeroen, email was sent. waiting for photos. parts will be refunded
 Neutral  ILotek (11)  Feb 11, 2023  21182200  Seller Reply 
 Some used parts were VERY used, but most parts were OK
 Reply: Bitte ein paar Fotos an uns schicken. Schlechte Teile werden immer erstattet
 Neutral  rickcheems (8)  Feb 11, 2023  21230044  Seller Reply 
 five of the parts are damaged, and the clip of the green claw is broken.
 Reply: Hi Rickcheems, Email was sent. Bad parts will be refunded
 Neutral  bickelj2 (70)  Feb 1, 2023  20779636  Seller Reply 
 Some parts seem like knock-offs.
 Reply: unsatisfactory parts will always be refunded. please contact customer service
 Follow-Up: Seller has been very proactive addressing this issue with me. Order meets needs.
 Neutral  ableasdale (24)  Jan 31, 2023  20829824  Seller Reply 
 First order by credit card was never actioned. Had to cancel and order by PayPal
 Neutral  Kefir101Awesome (74)  Jan 15, 2023  20878169  Seller Reply 
 All there, neutral because took 8d to hand order to post office after packing.
 Reply: Dear Kefir, very sorry for the delay over xmas/new year
 Neutral  merkosh (11)  Dec 21, 2022  20672825  Seller Reply 
 Fast shipping. Most expensive brick missing, late refund after reminding, poor.

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