|Welcome to Falling Bricks!
If you have any questions about the sets I have for sale, please
|Falling Bricks Shop FAQs
||How do I order LEGO from Falling Bricks?
You need to be a registered BrickLink Buyer to place an order with Falling Bricks. Refer to
BrickLink Help for more information on registration and ordering. If you have any questions please Contact Me before placing an order.
||What additional information should I include with my order?
If you are a U.S.
buyer and plan on paying via PayPal, please let
me know if the transaction will be funded by bank/balance
transfer (the default) or by credit card. Include this
information in the 'Comments' section of the order
page. If you want to pay for your order with
a method not listed on the order page (see
FAQ #4), include this information as
If you are an International buyer, please let me know your
shipping preference: AirMail (the default) or Economy Surface Mail.
||How much is shipping going to cost me?
Shipping is based on
shipping method, package weight, package size, as
well as your location. Falling Bricks prefers to ship
via United States Postal Service (USPS) Priority Mail. Minimum shipping
cost is $1.00 via USPS 1st Class Mail.
Cost of insurance is based on the dollar value
of the shipment. Some shipping methods such as
USPS Airmail Letter Post are not insurable. Domestic
insurance may be provided by a 3rd party
insurer through Stamps.com and will not be reflected
on the package. Insurance is the responsibility of the buyer.
Visit the USPS website for shipping cost
estimates to your location (use 17402 for the ship from ZIP code).
||What methods of payment does Falling Bricks accept?
Falling Bricks accepts several methods of
||Are there any additional transaction charges?
Pennsylvania residents pay 6% sales tax.
The shipping charge for all
orders include a charge of $0.30 + 3% of the transaction total. This
charge is credited back to you for cash and cash-like payments
(Money Orders, PayPal balance funds, etc.) Loss of credit will be reflected on your
BrickLink Orders Placed page.
Please note that some methods of
payment such as Western Union require you to pay additional
transaction charges directly to the service
Customs form will state order value as merchandise, no
exceptions. Your local customs office may charge you a duty
or tax based on the merchandise
value. Contents are listed as 'Plastic Construction Toys' HS Code 9503.30 EC Combined Nomenclature (CN) 9503 30
||OK, I placed an order… what do I do next?
Your next step is to wait for me
to respond to your order, usually within 24 hours. Once you place an order, BrickLink automatically sends
you the buyer and me the seller a confirmation e-mail. This e-mail details the items
ordered, your method of payment, and the buyer and seller mailing addresses. Once I process your order,
mark the order and initiate an invoice, BrickLink sends you the invoice via e-mail. The invoice
contains complete payment instructions.
||How do I pay for my order?
- PayPal and PayDirect: E-mail payment to
the account address provided. A 'click-able' link is included in
the invoice for PayPal payments.
- Money Order, Cashiers Check, or Cash:
Mail payment to the seller address listed on the invoice e-mail
from BrickLink. Please notify me when you send payment; I'll be on the
- Western Union Money Transfer: Visit your local Western Union office and initiate the Money Transfer. Reply to the Invoice e-mail
with the Money Transfer Control Number (MTCN) provided by Western Union.
- All Others: To be advised.
These instructions will be included in the invoice e-mail
you receive from Falling Bricks.
Payment is appreciated
within 1 week of receiving the invoice e-mail. I
generally send out
gentle reminders after this period. NPBs
will be initiated after a few weeks if I
receive no response. After receipt of payment, I will mark
the transaction and provide positive feedback
||When will my
Upon shipment, I will mark the
transaction and send you a shipment notification e-mail.
Domestic packages are generally shipped the next day.
International shipments may take a few days because they require a trip
to the Post Office.
Shipping times are approximate and generally there are no guarantees (unless
expressly provided by the shipping service). Most packages
should arrive within a week. International shipments via
Surface Mail can take up to 6 months. Please note
that most International delays are caused by local customs
||What should I do when my package arrives?
When you receive your package and if all is well please take a moment and:
- Navigate to your Orders Placed page and mark the transaction . This can be done by clicking the checkbox next to the order status .
- Please comment about your experience with Falling Bricks by leaving constructive feedback.
In the event that something is not right with your order please Contact Me ASAP so we can work everything out.
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